Frequently Ask Questions

Home / Frequently Ask Questions
Home / Frequently Ask Questions

1. What products does Mawa Collection offer?

We specialize in customized baby girl dresses, mother dresses, baby abayas, and mother abayas. All outfits are made according to your selected design, size, and preferences.

2. Do you offer customized dresses?

Yes, all our dresses are custom-made. You can choose the design, color, size, and other details to suit your needs.

3. How do I place an order?

You can place an order by contacting us on WhatsApp or email. Our team will guide you through design selection, measurements, pricing, and order confirmation.

4. Sharing of Information

Your information may be shared only when necessary with:

4. What measurements are required?

We will request specific measurements depending on the dress type. Accurate measurements are essential, as customized dresses are made strictly according to the details you provide.

5. How long does it take to prepare an order?

Production time varies based on design complexity and order volume. Estimated timelines are shared at the time of order confirmation.

6. Do you accept returns or refunds?

Mawa Collection reserves the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page.

7. What if there is a defect in my order?

If you receive a defective or incorrect item, please contact us within 48 hours with clear photos or videos. We will review the issue and provide a suitable solution.

8. Will the color look exactly the same as shown?

Slight variations in color or detailing may occur due to lighting, fabric availability, or screen differences. These are normal and not considered defects.

9. Do you deliver nationwide?

Yes, we offer delivery across Pakistan. Delivery charges and timelines will be shared during order confirmation.

10. How can I contact Mawa Collection?

You can reach us through:

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